We would first like to start off by saying the safety of our players, staff, parents, and partners are the highest priority for AFC Southampton. We are closely monitoring the COVID-19 situation on a daily basis, and following the guidelines from Ontario Soccer. As the situation progresses, management has been taking extra precautions to ensure the well-being of all staff, including asking unwell staff to self-isolate and to monitor symptoms if there is a risk of exposure.
In light of the current events, many inquiries regarding registration for both our summer programs and summer camp have come to light:
Q. If I sign up my child for summer camp and it is canceled, what is the refund policy?
You will receive a full refund and/or credit to be used at a later date – this is dependent on your preference.
Q. If your season is shortened as a result of COVID-19, how does this affect your fees?
We will pro-rate the fees based on the number of weeks of the season. For instance, if the season is 8 weeks instead of 16, the fees will be half the normal price.
Q. I am concerned about the well-being of my child and the uncertainty of how long the COVID-19 will last. Am I able to register mid-season once I feel more comfortable?
For house league programs this MAY be a possibility depending on space available. If we are able to accommodate we certainly will, but there is no guarantee. For our competitive league, this will be addressed on a case-by-case basis with no guarantee.
If there are any additional questions or concerns that you may have, do not hesitate to contact the club at email@example.com.